This is exactly why you need to have a Professional Eldercare Advisor help you with your search.
On the surface this Memory Care Assisted Living community looked great. It was new , clean and seemed to have all the bells and whistles. But when looking at a care facility for an aging loved one, especially one with dementia who can not advocate for their self, it is important to pay attention to the care staff.
This place was lacking in knowledge about the care of people with dementia. The staff had had very little training and to me that is unacceptable. There was no protocol in place for how to deal with challenging behaviors and they were willing to accept everybody into the community, appropriate or not. It was clear that the corporate office was pushing hard for the marketing office to fill up the building.
I will not bad mouth them on the web because I hope that they will change and get their act together soon. For now I will not be referring any clients to this community. If a family asks me about this or any other community I will tell them what I know and why I would not place my family member there.
If you are looking in the Houston area for a place for an aging parent, spouse or other loved one call me to get the help you need to make the best decision possible. My placement service is no charge to you and I am happy to help. email me today or call Kathryn 281-827-7090